Data Availability

Is focused on achieving 99.9% minimum availability and makes every effort to maximize uptime. If a high-risk maintenance window must be scheduled, it is performed after-hours and with generous notice provided. Proactive measures to reduce outages are in place including redundant servers, redundant components within servers, redundant network links, and long-term backup power. In the event of an unplanned outage, affected users will be provided a comprehensive debriefing.